APPOINTMENTS

Making an Appointment

To make an appointment to see a doctor, please ring 8564 2266 between the hours of 8.30am and 6.00pm, Monday to Friday and 8.45am and 11.30am on Saturday. 

Every effort will be made to accommodate your preferred time. 

Emergencies will always be given priority and our reception staff will attempt to contact you if there is any unforeseen delay or your doctor has been called away.

Longer appointment times are available, so please ask our receptionist if you require extra time.

Appointments can also be made online via our website or you can download the HotDoc app on your mobile device.

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New patients

If you would like to transfer your whole patient care to the Angaston Medical Centre, we invite you to complete the below application form and submit to us for triaging. Our nursing staff will be in contact with you within a week to advise if  your new patient application has been successful.

Patient Details

Appointment Details

Current Health Status

*Patient information is confidential and is not stored on website or database.

After Hours

We provide an emergency and casualty service, 24 hours a day, 7 days a week at the Angaston Hospital. In the case of an emergency, dial 000 for an ambulance. If it is not life threatening, though medical attention is required, please contact Healthdirect on 1800 022 222 for assistance. If you are seen after hours please be aware that there will be an out of pocket expense.

Out of Surgery Visits

We provide a home visiting service for those persons who are too sick to come to the surgery.  However, please remember that home visits are at the doctors discretion, and that the amount of time that each doctor can devote to home visits is limited. After hours we prefer to see patients at the hospital where additional equipment is accessible if required.

Outreach Services

Swan Reach Wednesdays: Dr Griscti (weekly) Ph: 08 85702462

Repeat Prescriptions

You will need an appointment with a doctor to get a repeat script.  If you have seen a doctor in the last 7 months, you can make a prescription only appointment which is available daily at either 9:00 am, 2:00 pm or 5:00pm.  This is a 5 minute appointment to get a repeat script only and you will be bulk billed. Some prescriptions do not meet this criteria. Please check with reception when phoning for an appointment.

Recall/Reminder System

This practice has a reminder system for preventative activities such as Pap smears, Cholesterol checks, vaccinations etc, as part of this practice’s preventative medicine program. Our HotDoc recall system is an automated confidential service that allows us to send scheduled health reminders to patients via SMS. Please let staff know if you do NOT wish to be on the reminder system. Requests need to be in writing.

Facilities For Disabled Patients

  • A ramp for wheelchair access is available at all sites.
  • There is disabled parking available in the rear car parks.
  • A toilet for persons with disabilities is available at both sites.
  • Ambulance access is available at the rear of the buildings.

Children & Babies

A baby change table is available in the disabled toilets. We are a breastfeeding friendly practice though if you prefer to breast feed in private, please ask the receptionist.

Fees

The Australian Medical Association (AMA) fee structure forms the basis of our billing policy. We require full payment on the day of service for consultations (After hours, emergencies & Home visits excepted). A summary of fees is displayed at the reception counter or click on the link below. Our preferred method of payment is credit cards and eftpos. Please attend to your account from the receptionist before leaving the centre. If you are experiencing financial difficulties in making your payment, please speak to the Operations Manager to discuss payment plan options. All Insurance & Disability forms are filled out as part of a consultation. All Allianz Insurance Claim Consultations must be paid in full on the day until the claim has been accepted. For Angaston Medical Centre fee’s for common consult items, please click on the link below. For a more detailed schedule, please ask our friendly reception staff next time you are in the practice.

Concession Card Holders

Persons with a concession card (including Health Care Card and Pension Cards) will be charged our concessional practice fee (P2) for their first visit in each six month period. All subsequent visits in this period will be bulk-billed. The six month periods will commence on August 1 and February 1 of each year. Please bring your card to all appointments. All outpatients at the Angaston Hospital are charged regardless of concession status. Outpatient services are charged at a different rate, please refer to the fee schedule. Veteran Affairs: We currently Bulk bill all Veteran Affairs DVA Gold Card holders.

Additional Fees

This practice has a ‘Did Not Attend Appointment’ Policy. A patient who fails to attend an appointment without 1 hours notice or a valid reason will be charged a non-attendance fee. A patient who fails to attend a care plan appointment with our nurses without 24 hours notice or a valid reason will also be charged fee. Non-attendance fees are based on our current fees.